Pennyrile Financial's Client Services is there for you the client and any questions you may have about your accounts.
RED FLAG FRAUD PREVENTION
If an account has had a claim on it that it is fraud PFG will go through and verify that the account is legitimate or is a result of fraud.
In certain cases of bankruptcy such as chapter 13 Pennyrile Financial will file a claim on behalf of you our client that has placed an account with us in order to recoup as much money as we can when bankruptcy occurs.
When an account is placed with Pennyrile Financial and the consumer passes away we will follow up to put a claim on the consumers’ estate if one exists.
Pennyrile Financial uses a wealth of tools to locate consumers that are hard to find so we can find a solution to get the consumers account resolved.
Pennyrile Financial accepts online payments from consumers as well as allows the consumer to look at his or her account online
Pennyrile Financial's automated dialer makes thousands of calls every hour to reach consumers about their owed accounts. Once the dialer gets the consumer on the phone it can tell the consumer what they owe, who they owe it to and work out payment arrangements with the consumer.
ONLINE ACCOUNT PLACEMENTS
Through Pennyrile Financial's client access program clients cannot only place their accounts with us online, but also view their accounts they have placed with us, view the status of the account, see what has been paid on the account and choose from many different reports provided or customize your own reports concerning your accounts.
Pennyrile Financial allows you to make your own custom reports online or we can make them for you.
ACCOUNT STATUS REPORTING
Pennyrile Financial always will show what status your account is in during our collection process.
3RD PARTY COLLECTION
If an early account does not have arrangements on it within 90 days then you the client may recall that account or you may allow it to automatically be placed with Pennyrile Collection Inc. for 3rd party collection.
Early Account Management
Professional Billing Associates
Rental, Utilities, & Commercial
Pennyrile Financial Group
Corporate Office: 302 West 15th Street Hopkinsville, KY 42240 Suite M
Louisville Area: 2202E Commerce Parkway, La Grange, KY 40031