Accounts sent to Pennyrile Collection may be turned over by using a variety of methods. Once the accounts are received, they are entered into our computer system and the acknowledgment of the accounts is sent to the client and the first notice is sent to the consumer and immediate contact is made by the collector. The debtor is also placed on the automated dialer which will call giving the consumer the option to pay through the automated system.
Accounts are worked on a systematic basis by using a series of techniques executed through telephone calls and letters until they are successfully paid in full or final determination can be made.
When the consumer makes no response or effort, legal action will be considered and will only be taken upon clients written authorization.
Accounts sent to Pennyrile Financial's Early Account Management (pre-collect) may be sent manually or electronically and a series of letter and calls will be made to try and obtain payment on these accounts
The accounts sent to Pennyrile Financial's Professional Billing Associates (medical billing) may be sent manually or electronically and then if insurance is provided file the patients insuance with their insurance provider then if any is remaining contact the patient for payment before going to pre-collect.
Pennyrile Financial Group
Corporate Office: 123 West 7th Street Hopkinsville, KY 42240
Louisville Area: 3000 West Highway 42, La Grange, KY 40031