Pennyrile has professional employees that are both experienced and trained. Employees are continuously trained in all collection laws such as FDCPA, HIPPA, state collection laws, collection philosophy, skip tracing, telephone techniques, collection problems and solutions.
Our collectors pledge that every person has worth as an individual and should be treated with dignity and respect. We will help consumers find ways to pay their just debt and we will operate in a professional and ethical manner at all times.
Our bill collectors work on a contingency basis, therefore, we are a highly motivated debt collection agency because we get paid only when we recover your bad debt.
Pennyrile Financial employees are trained thoroughly in medical billing and coding to make sure that insurance has been billed correctly in order to obtain money owed to you the client for services rendered. Our pre-collect staff is trained to handle accounts that have not hit delinquent status as you that client wishes them to be handled in this early stage.